When I was a kid, I never understood this scene from The Muppet Movie. I never understood why the waiter (Steve Martin) was being so mean to Kermit, why the scene was supposed to be funny, or really why it existed at all.
Eventually, of course, I grew up. I entered the workforce and have had several jobs which involve customer service in some capacity…
…And now I understand.
I recently took a second job that once again requires me to interact directly with other human beings, and I can’t tell you how many times I’ve had to bite my tongue to avoid imitating Steve Martin’s sarcastic, “Oh…may I?” when customers (or managers) ask/tell me to do something in a tone of voice that implies that they think they’re bestowing a great boon upon me.
I have one particular pet peeve in this regard: when customers arrive at the front register with merchandise in hand, only to hand me some of the merchandise and say, “I don’t want this; you can put it back.”
Okay…but why did you pick it up if you don’t want it, and why have you been carrying it around the store if you were only going to put it back?
But I suppose that’s better than the people who decide they don’t want something and just leave it lying randomly about the store, without even trying to put it approximately back where they found it.
Just venting; don’t mind me.